Complaints or suggestions

We aim to provide a high quality service and are very interested in hearing how our systems can be improved.

If you are unhappy with any aspect of our service, please contact Alan Beresford who will ensure that your problem is dealt with. Further written information is available in the complaints procedure from Alan Beresford.

NHS Highland also has a complaints team and they can be contacted on

The Complaints Team
NHS Highland
PO Box 5713
Inverness
IV1 9AQ

Tel: 01463 705997
Fax: 01463 711322
Email: complaints.mailbox@haht.scot.nhs.uk